Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Bill

Joe Bill

April 29, 2026

5  out of  5
rating by Joe Bill
"Shout out to Colby! He is a pleasure to work with. He always handles my insurance needs quickly and without friction. Highly recommend!"
We responded:
"Thank you, Joe Bill! I'm happy to hear that Colby has been providing you with such efficient and smooth service. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
Profile photo of Alison Martin

Alison Martin

April 28, 2026

5  out of  5
rating by Alison Martin
"It’s always a pleasure working with Colby! We’re moving back to Oregon from out of state and Colby was able to get our insurance updated quickly and painlessly."
We responded:
"Thank you, Alison! I'm happy to hear that Colby was able to assist you efficiently with your insurance needs during your move back to Oregon. We appreciate your trust in us and are here to help with anything else you might need. Thanks for choosing us!"
Profile photo of Daniel Schuster

Daniel Schuster

April 28, 2026

5  out of  5
rating by Daniel Schuster
"We have been members of this branch for several years now and I can’t say enough positive things about working with Colby. He is very prompt and responds to our questions very quickly. He is always able to answer our questions and lay things out simply. He also, is just a very nice person to chat with about life and always asks how me and my family are doing. Way to go Colby!"
We responded:
"Thank you for your wonderful feedback, Daniel! I'm delighted to hear about your positive experiences with Colby. It's great to know that his prompt responses and friendly demeanor have made such a difference for you and your family. We appreciate your continued trust in our office. If there's anything else we can do for you, just let us know!"
Profile photo of Julie Thanem

Julie Thanem

April 21, 2026

5  out of  5
rating by Julie Thanem
"Becky is always great! Very helpful! Addresses my situations with insurances in a timely manor."
We responded:
"Thank you for your review, Julie! I'm happy to hear that Rebecca has been so helpful and responsive to your insurance needs. We appreciate your feedback and are here for any future assistance you might need. Thanks for choosing us!"
Profile photo of Andres

Andres

April 21, 2026

5  out of  5
rating by Andres
"I rarely take the time to write reviews, but this one is well deserved. As the owner of Alpha Locksmith & Garage, having the right insurance agent is not optional, it’s critical. Colby has gone above and beyond every single time I’ve needed him. Whether it’s a quick question, a policy adjustment, or something urgent, he’s always just a call or text away and responds immediately. What really sets him apart is not just his responsiveness, but his consistency and reliability. In business, you need people you can count on without second guessing, and Colby is exactly that. He makes everything simple, clear, and stress free, which allows me to stay focused on running my company. If you’re looking for someone who truly cares, moves fast, and treats your business like it matters, Colby is the guy. Hands down one of the best service experiences I’ve had. Highly recommended."
We responded:
"Thank you, Andres, for sharing your experience! I'm so happy to hear that Colby has been a dependable partner for your business needs. His dedication to providing clear and stress-free service is something we truly value. If there's anything more we can do for you, just let us know. Thanks for choosing us!"
Profile photo of Michael Linnett

Michael Linnett

April 15, 2026

5  out of  5
rating by Michael Linnett
"Colby was really efficient and didn't push me to getting things i didn't need but have good suggestions as well. Doubt you would ever be disappointed with him in your corner."
We responded:
"Thank you for your feedback, Michael! I'm happy to hear that Colby provided efficient service and offered helpful suggestions without any pressure. We appreciate your trust in our team. If you need anything else, feel free to reach out!"
Profile photo of Jason Sato

Jason Sato

April 7, 2026

5  out of  5
rating by Jason Sato
"Fantastic service from Colby this past week in helping my family get the appropriate coverage for homeowners and auto. He was patient, knowledgeable, and professional, explaining the pros and cons and different add-ons along the way. Prices were fair and communication was clear and prompt throughout. 100% recommend, and keep up the great work!"
We responded:
"Thank you, Jason, for your wonderful feedback! I'm delighted to hear that Colby provided such excellent service in assisting your family with coverage needs. It's great to know that his patience and professionalism made a positive impact. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Desiree Freund

Desiree Freund

March 21, 2026

5  out of  5
rating by Desiree Freund
"Colby Gillen was the agent that worked with me. He was very thorough and efficient. Very patient on explaining to me the differences in coverage and took into consideration of what coverage would be best for my family as well as saving me a little more money a month with my policy with State Farm. I appreciate the time taken to explain and breakdown the details. Thank you so much! Desirée Freund-Emery"
We responded:
"Hi, Desiree. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of jennifer sonntag

jennifer sonntag

March 18, 2026

5  out of  5
rating by jennifer sonntag
"Grateful for Colby’s support in accessing the best plan for my budget and wellbeing. Not only was he quick to respond, but he was thorough, personable, and thoughtful. I especially appreciate his clear explanations and elaboration on the data behind the quotes."
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm delighted to hear that Colby was able to assist you effectively and provide clear explanations. It's great to know he made the process smooth and informative for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of g MaytaR

g MaytaR

March 4, 2026

5  out of  5
rating by g MaytaR
"I've been insuring with Courtney Rogers for 10 years, Becky has been taking care of me. Friendly professional , Likes Her job. Really makes things convient. I highly recommend I call them get a Quote."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that we've been providing you with friendly and professional service over the years. It's great to hear that we've made things convenient for you. If you ever need anything else or have questions, feel free to reach out!"
Profile photo of Melissa Colman

Melissa Colman

March 3, 2026

5  out of  5
rating by Melissa Colman
"State Farm has always had my back no matter the issue. They have made the most stressful situation to be easy to deal with. I honestly can not see another insurance company that can be better than State Farm!"
We responded:
"Hi, Melissa. We are thrilled to learn that you had a positive experience with us!"
Profile photo of Nicole Bowmer

Nicole Bowmer

February 18, 2026

5  out of  5
rating by Nicole Bowmer
"Colby was great! Very knowledgeable when it came to answering my questions. I also really appreciated how there was no pressure to get me to sign up for more than I needed. Colby just listened to what I was looking for, found the best deals, and saved me about $30 per month. Thank you!"
We responded:
"Thank you, Nicole! I'm happy to hear that our office was able to assist you effectively and help you save money. It's wonderful to know that you felt no pressure and received the service you needed. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Joshua Harrison

Joshua Harrison

February 13, 2026

5  out of  5
rating by Joshua Harrison
"I have been with Courtney Rogers for multiple years now. Wonderful. I don't think I'll ever switch. Great customer service. They always get back to me in a timely manner. Appreciate everything they do for me."
We responded:
"Hi, Joshua. Your feedback is highly appreciated. Thank you for the review!"
Profile photo of Marita Rhodes

Marita Rhodes

February 11, 2026

5  out of  5
rating by Marita Rhodes
"Colby was great to work with getting my insurance. He was knowledgeable and it was easy and didn't take a lot of time to get things rolling; which I liked, because I have other things to do besides being on the phone. Thank you Colby!"
We responded:
"Hi, Marita. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Karen Hartmann

Karen Hartmann

January 28, 2026

5  out of  5
rating by Karen Hartmann
"He was friendly, explained things well, honored the appointment time and offered additional help."
We responded:
"Thank you, Karen! I'm happy to know that you appreciated the friendly service and clear explanations. It's great to hear that the appointment time was honored and additional help was offered. If you need anything else, feel free to reach out!"
Profile photo of Jennifer Maurer

Jennifer Maurer

January 23, 2026

1  out of  5
rating by Jennifer Maurer
"Courtney Rogers has terrible customer service. He does not return phone calls quickly so is difficult to reach. He made a phone appointment and never called. I do not feel a good trust relationship which is important to have with an insurance agent."
We responded:
"Jennifer, thank you for the feedback. I apologize if you have had less than a 5 start experience. We pride ourselves on providing top notch service. I see there was an appointment scheduled and one of my licensed team members was assigned to it. In the system it shows that he tried to call, but there was no answer. The appointment was scheduled under Bernard, so it may have been his number he called. The call would have most likely also came from out Beaverton office phone number, since that is where the team member is located. In regard to returning calls, if no team members are available when a call comes in, then it will go to our office voicemail. Our office checks and returns voicemails four times a day at 11:00 AM, 1:00 PM, 3:00 PM and 5:00 PM. This keeps the day organized and systematized. If you call and don't leave a voicemail, we do not know you have called. On our voicemail it also indicates you can text our office, many questions can be answered over SMS even if we are in the middle of another task. We try and make as many forms as possible of communication available for our customers in order to provide fast, accurate service. "
Profile photo of Aidan Glenn

Aidan Glenn

January 23, 2026

5  out of  5
rating by Aidan Glenn
"very helpful and enjoyable to talk to, fantastic first timer experience! this guy needs a raise"
We responded:
"Hi, Aidan. We are thrilled to learn that you had a positive experience with us!"
Profile photo of Khalid Mohamed

Khalid Mohamed

January 22, 2026

5  out of  5
rating by Khalid Mohamed
"Colbu was friendly and easy to work with! Saved me some money."
We responded:
"Hi, Khalid. Thank you so much for leaving us a stellar review!"
Profile photo of Jake French

Jake French

January 15, 2026

5  out of  5
rating by Jake French
"Colby helped us understand what each line in our coverage meant. He made complicated policy nuances easy to understand. Between our home and auto policies, we saved $4,000 a year!"
We responded:
"Thank you, Jake! I'm happy to hear that Colby was able to clarify the details of your coverage and make things easier for you. It's wonderful that you saved money on your policies! If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Georgie Lewis

Georgie Lewis

January 2, 2026

5  out of  5
rating by Georgie Lewis
"It is nice to have an actual person as an agent, and these days it seems hard. Colby at State Farm found me a better rate and coverage than the competitors plus I just like being able to call a local number directly to discuss insurance matters, and Colby is warm and friendly :-)"
We responded:
"Hi, Georgie. We appreciate the kind words and are glad we could provide you with a positive experience!"
Profile photo of Abdul B2025usse

Abdul B2025usse

December 19, 2025

5  out of  5
rating by Abdul B2025usse
"Rebecca Ann Trimble is a genuine human being, who is passionate about the work she does. She explained the policy in detail and helped me sign up for the best policy I could get"
We responded:
"Hi, Abdul. Thanks for taking the time to share your positive experience. We truly appreciate it!"
Profile photo of P Me

P Me

December 17, 2025

5  out of  5
rating by P Me
"Colby did an excellent job fulfilling my needs when time came to look for a cheaper auto insurance policy."
We responded:
"Hi, P. We are thrilled to learn that you had a positive experience with us!"
Profile photo of Kathy Nation

Kathy Nation

December 10, 2025

5  out of  5
rating by Kathy Nation
"I haven't changed insurance carriers in many years. So when I purchased a new vehicle I updated my carrier (Geico) and verified my new rate, then decided to shop around and get quotes just to be informed and know whether I was at a fair rate. I had a few companies come in with significantly lower rates - but I still wasn't sure about switching. I wanted a large insurance company, and personalized service is important to me if I can find it. You don't really get that with Geico but it's pretty easy to get a live person there so even just through the quote process alone I knew there were several that I'd choose to skip even if the rates were better. But then along came Colby with State Farm! He was responsive, but did not spam me with multiple texts/calls/emails (my #1 indicator of who I do NOT want to work with) and he was extremely professional and conscientious of my time. He was very thorough in answering my many questions and going over the details of my coverage options. He was super knowledgeable and put absolutely zero pressure on me. He promptly emailed everything over and I took a day to consider my options and research State Farm's overall reviews etc. When I got back to him saying I'd like to move forward, he was again very conscientious of my time and he again answered all of my questions thoroughly before finalizing things. He was fast and I felt that I was in great hands. Colby was a big reason I decided to make the switch to State Farm for both my car and my homeowners policies. Him, and the fact that the rates were excellent compared to Geico. I have about a thousand discounts applied with Geico, including bundling home and auto with them (although they don't do home insurance so that part is subbed out to Liberty Mutual). For the same coverage on the auto (actually a bit better coverage and lower deductibles), State Farm quoted me much less than what I was paying - so I opted for an umbrella policy as well and I am still paying less than just the full coverage policy I had with Geico. Homeowner's insurance was a far better rate than my previous rate also, and with better coverage (although a higher deductible). I hope I never have to file a claim on either my home or car, but if I do I will be sure to come back and write a review about that process. But as of now, I am a happy camper! Thank you Colby and team!!"
We responded:
"Hi, Kathy. Thank you so much for leaving us a stellar review!"
Profile photo of Sean Caspell

Sean Caspell

November 10, 2025

5  out of  5
rating by Sean Caspell
"Prompt and courteous responses. Solid pricing. Direct communication. I do recommend."
We responded:
"Thank you, Sean! I'm happy you appreciated our prompt and courteous service, as well as our pricing. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Sandman

Sandman

November 1, 2025

5  out of  5
rating by Sandman
"Was on my way to buy my first car and needed auto insurance effectively same day. Stopped by and was helped by Rebecca. I got effective insurance very quickly despite system issues and Rebecca was very friendly and knowledgeable making the process as smooth as possible. Definitely recommend! -Nick"
We responded:
"Hi, Sandman. We are thrilled to learn that you had a positive experience with us!"